Professional services experts can help you manage life’s big issues
September 7, 2018

By Dolly Duplantier

Real estate, legal issues, banking and finance, insurance, employment, and health are life’s big issues. Local professionals can help you make sense of these difficult and complicated topics, ready to serve you, your family, and your business with top quality services.


Pacific Global Bank, Chinatown Main Bank, 2323 S. Wentworth Ave.; Chinatown Square, 2156 S. Archer Ave.; Bridgeport, 3233 S. Ashland Ave., (312) 225-2323,

Founded in 1995 by members of the Chinatown community, the Pacific Global Bank Board of Directors had a vision to invest in the neighborhood as a gesture of good faith to give back to the community that helped bring their dreams to life.

Pacific Global Bank takes pride in having an intimate understanding of the needs of their customers. Its mission is to provide superior banking products and services to consumers and business partners. The bank provides a wide array of financial services to meet the needs of their diverse customer base. These include personal checking and savings, money market and health savings, CDs and IRAs, and mortgage and personal loans. Its online services includes online banking, bill pay, telephone banking, and mobile banking. It also offers a full line of business banking products, as well as a variety of other services.

Certified by the U.S. Department of the Treasury as a Community Development Financial Institution (CDFI), Pacific Global Bank is committed to reaching out and providing access to capital/financial services to the community, including those who are unserved/underserved, and lending to minorities. Pacific Global Bank’s products and services are designed to create sustainable impact in their community. The bank’s commitment to serve the needs of others enables them to make a difference in people’s lives helping them build a future of prosperity.

Paula Raila.

Raila & Associates, P.C., 747 N. LaSalle St., Ste. 700, (312) 587-9494, (866) 931-1428, fax (312) 376-3118,,, Facebook.

Raila & Associates, P.C., assists residential and commercial property owners in achieving property tax relief. The law firm represents clients in appeals at the County and State level and obtains refunds, reductions in assessed values, or savings on current and future tax bills.

The firm’s highly experienced team focuses on helping owners, managers, and tenants save on property taxes. Qualified attorneys and staff support administrative real estate tax appeals, including assisting case analysts, real estate brokers, paralegals, and other referred professionals.

The founder of the firm, Andrea A. Raila, is a Senior Tax Analyst and brings 29 years of experience in property tax consulting, including her roles as a tax case reviewer and advocate at the Cook County Board of Review and Chicago Taxpayer Advocate Office. As principal presenter at Raila, P.C., she has facilitated property tax information sessions around the state and trained thousands about the property tax assessment and appeals system. She received the Better Business Bureau Torch Award for Marketplace Ethics in 2012-13.

Paula Raila, JD, is president of the firm.

Sandra Cavoto.


Sandra Cavoto Insurance Agency Inc., 6118 W. 63rd St., and 948 W. Madison St., (773) 586-4500 and
(312) 666-4424, and, Face-book, Twitter, LinkedIn, Google+.

Sandra Cavoto launched her agency business in 1997. Due to her dedication, experience, and expertise acquired during the past 20 years, Cavoto has expanded her business to two offices. She currently serves 4,500 clients in five states: Illinois, Wisconsin, California, Arizona, and Texas. In addition, Cavoto has earned the prestigious Presidents Council Award, for the 12th consecutive year ranking her in the top 1% of all Farmers agencies nationwide.

Cavoto offers the full-line of Farmers Insurance products, along with health insurance and retirement planning. Among the Farmers Insurance products that she provides are: auto, home, renters, life, business, motorcycle, and recreational vehicles. Recreational vehicles coverage includes: boats, travel trailers, all-terrain vehicles, and motor homes.

What sets Cavoto apart from other agents is her diligence in closely reviewing each client’s desires and requirements. She then proceeds to tailor an insurance plan or retirement plan that will best meet the client’s needs. She also takes pleasure in always offering her clients the most comprehensive coverage for every premium dollar, focusing on properly protecting net worth. She calls her way of working “the Farmers Financial Blueprint.” 

Farmers has provided insurance coverage for almost 90 years. Cavoto and her team are ready to work attentively for anyone who seeks any type of insurance coverage or a retirement plan. She offers a complimentary Farmers Friendly Review, by appointment only. Call to schedule a time.

Carmen Valentino.

Healthcare Solutions Team – Carmen Valentino (312) 259-0333,,, Facebook, Twitter, LinkedIn, John Cahill, (312) 519-4072,

Independent licensed life and health insurance agents with the Healthcare Solutions Team, Carmen Valentino and John Cahill help self-employed individuals, families, and small groups find affordable health insurance.

Healthcare Solutions Team represents many nation-wide carriers and provides customers with many options when it comes to health insurance, including offering assistance with buying in the marketplace, major medical, short term, dental, Medicare supplements and more. In a time of uncertainty, when it comes to healthcare, their goal is to make clients feel comfortable and more knowledgeable when making life-changing decisions regarding their healthcare options. Valentino and Cahill will work diligently to find a plan that fits your specific needs. 2019 Open Enrollment dates are Nov. 1 to Dec. 15, 2018. Valentino and Cahill are available to take your call. There is no fee for their service.

Join Valentino and Cahill for a Medicare seminar on Tuesday, Sept. 25, at 12:30 p.m. at the Taylor-Lauridsen Chicago Park District Park, 704 W. 42nd Street. Don’t miss the opportunity to get your questions answered regarding Medicare.


Attorney Kathleen Marie Walsh, 3236 S. Racine Ave., (708) 447-8081,, 

Kathleen M. Walsh is a Family Law Attorney who practices in Bridgeport dealing with adoptions, divorce (the division of marital property) child custody/support and alimony paternity matters (custody and child support for the children of unmarried parties); estate planning (wills, trusts, and powers of attorney probate matters (for deceased family members) guardianship for minors or disabled adults; and residential real estate.

Born in 1952 to an Irish Chicago policeman father and a Polish mother (former Catholic nun), she was raised on the Southwest Side with four brothers (two Chicago firefighters and one Chicago Police officer). At 19, she worked as a paralegal and her legal career began.

A graduate of DePaul in 1982 and Chicago Kent college of Law in 1988, she worked for another attorney from 1988 to 1997 and went solo in 1997. Kathleen Walsh always strives to resolve legal matters economically and quickly. Call or email anytime.


The Foot Clinic, 1226 W. Taylor St., (312) 243-3769, 

For more than 40 years, Frank William Zappa, DPM, and his board-certified staff have addressed foot and ankle problems with conservative treatments and in some cases surgical remediation.

The Foot Clinic provides treatment for common foot disorders such as arthritic foot and ankle, calluses, infections, bunions, sprains, heel spurs, plantar fasciitis, fungal toenails, and sport and work-related injuries, as well as diabetes-related foot problems including wounds and ulcers.

Dr. Zappa is president of the medical staff, section chief of podiatry, and director of the WALKS (Wound and Limb Kare Salvage) centers at St. Anthony Hospital, 2875 W. 19th St., where he and his staff attend to diabetic wounds, gangrene, varicose veins, and lower extremity ulcers. Formerly, Dr. Zappa was the program director at St. Joseph Hospital’s Podiatric Surgical Residency program.

Dr. Zappa has more than 52 years of experience in the field.

He was board certified in foot surgery in 1976 and opened his first Taylor Street office in 1977. The Foot Clinic has consistently served the community and referrals. Dr. Zappa is also on staff at free-standing surgery centers throughout the Chicago area.    

Rush Generations, 710 S. Paulina St., (888) 352-RUSH (7874),<>,

Rush Generations, a health and aging program, offers many classes, screenings, and programs for older adults and caregivers. Join them for a free workshop series called Habits for Health on Thursdays, Sept. 6 through Oct. 11, 4:30 to 6 p.m., where you’ll learn habits to improve your oral and general health.

On Tuesdays, from 1  to 3:30 p.m., Sept. 11 through Oct. 16, Rush Generations will offer Take Charge of Your Diabetes, which is also free. And, a licensed physical therapist will perform free, 15-minute balance screenings on Tuesday, Sept. 18, 10 a.m. to 2 p.m. These programs will be held at the Johnston R. Bowman Health Center (710 S. Paulina St.), Fourth Floor. To reserve
your spots or for more information, call (888) 352-RUSH (7874).

The University of Illinois Hospital & Clinics (UI Health), 1740 W. Taylor St., with locations throughout the Lower West, South, and Southwest Sides of Chicago, (866) 600-CARE (2273), UIHealth.Care, Facebook, Twitter, LinkedIn.

UI Health is a leader in patient care, research, and education, providing safe, high-quality, cost-effective healthcare to patients across Chicagoland and the State of Illinois. UI Health includes a 465-bed hospital, an Outpatient Care Center housing more than 20 specialty clinics, two Family Medicine Centers, and 11 federally qualified Mile Square Health Centers throughout Chicago, and a clinic at O’Hare International Airport.

UI Health is one of only four Comprehensive Stroke Centers in Chicago, providing the most advanced stroke care 24/7. The UI Health Sickle Cell Program has cured 25 patients of sickle cell disease through stem cell transplantation. UI Health is among the best kidney and liver transplant programs in the country, and it is one of Chicago’s leaders in providing transplants to Hispanic and African-American patients.

UI Health physicians are national leaders in clinical care and research. Dozens of providers have been recognized among the best doctors in Chicago in a number of specialties, including cancer treatment. UI Health consistently has more than 100 providers named to the America’s Top Doctors list each year. Groundbreaking research and breakthrough procedures allow UI Health doctors to provide the best treatment options to patients. It is the mission of UI Health to ensure that patients always have access to safe, quality, and cost-effective care.


Caporale Realty Group, 7646 W. North Ave., Elmwood Park, IL, (708) 456-1919,,, Facebook, Twitter, LinkedIn, Google+.

Caporale Realty Group has served the northwest suburban area of Chicago and nearby communities for 35 years. Committed to providing clients with innovative products and services that make the process of buying and selling homes a positive experience, Caporale Realty Group’s managing broker and sales executives are constantly striving to be first in customer service.

Caporale Realty Group offers a wide range of services to assist in the home buying process, from finding a home to moving in. Seller services ensure homes get maximum exposure through newspapers, realtor magazines, Multiple Listing Services, local cable and the internet. Caporale Realty Group can also assist in all areas of relocation. In addition, they have in-house insurance and legal departments. They also specialize in foreclosures and short sales.

Gabe Caporale, CRB, CRS, GRI, SRES, president of Caporale Realty Group, has been selling real estate since 1971. He recently received the SRES designation that specializes in senior services. Born and raised on Taylor St., Caporale is actively involved with business, civic, and charitable organizations.

Caporale Realty Group is an active member in good standing of the local, state, and national Associations of Realtors. 

Eugene Fu.

Eugene Fu Group @properties, 212 E. Ohio St., (312) 506-0298,,

Since 2002, Eugene Fu has been a consultant with @properties. He was one of the company’s founding brokers, and quickly rose to Top Producer status and is currently ranked as Top Broker in the company’s Gold Coast/Streeterville office. In 2008, Fu received national recognition by Realtor Magazine when he was awarded the prestigious 30 under 30 Realtor
Award. Fu has repeatedly received recognition and has been bestowed awards throughout his career.

Due to his finance background and talent in real estate, he has formulated a proven sales strategy by which he consistently sells properties quickly and at the highest possible price. He has set records in numerous buildings and several neighborhoods across Chicago. Fu is regarded as the number one broker in University Village. And, he is ranked in the top one percent of brokers in Chicago.

“Thinking outside the box” by employing non-conventional marketing campaigns has enabled Fu to place his listings in major television and print media. Fu works with buyers, sellers, and developers alike. Before joining @properties, Fu formerly was a financial analyst for a major Fortune 500 company. He obtained a degree in finance from the University of Illinois at Urbana-Champaign.

C. Gallucci Realty, Inc., 1355 W. Taylor St., (312) 421-1355.

Carmen Gallucci, owner of C. Gallucci Realty, Inc., is a fourth generation area resident with a strong commitment to the Near West Side community. Each client of Gallucci Realty is personally supported throughout the entire buying or selling process.

Gallucci Realty’s goal is to help provide a truly satisfying experience. In addition to assisting clients with sales and purchases, Gallucci Realty offers expert service in property management and apartment rentals. The professional staff understands and fulfills each client’s individual needs.

The firm has a solid reputation throughout the community and surrounding areas for its knowledgeable and honest staff, personal service, and high success rate in selling property. Everyone in the office works hard to ensure that past, present, and future clients get the professional support they desire when it comes to real estate transactions.

Open seven days a week, C. Gallucci Realty, Inc. has a 24-hour phone service, so when you call, a person will greet you. Feel free to call or stop by.

Geralyn Hopson.

Geralyn Hopson, Baird and Warner, 620 S. Dearborn St., (312) 414-3300, 620 S. Dearborn St.,, Twitter, Instagram, LinkedIn.

A former banker and successful event planner, Hopson is a certified negotiation expert, senior real estate specialist, and broker associate with Baird and Warner.

Patient and client centered, Hopson’s listings sell at an average of 97%. She makes full use of the tools provided by Baird and Warner, a 163-year old agency at the forefront of fair housing. Her motto is to “list to sell, not to list and pray.” She markets her properties aggressively and feels to do less would be unfair to her clients.

Hopson is a board member of the Greater South Loop Association. Her varied experiences in banking include mortgage lending and investigations that required integrity, tenacity, perseverance, and negotiation skills. These skills help her accomplish the platinum level of customer service she provides to her diverse and high-profile customer bases.

Hopson is passionate about assisting home sellers and buyers with their real estate needs and donates a portion of every commission to Habitat for Humanity, a woman’s shelter, or a rescue shelter. 

Known for her sense of integrity, diligence, and ability to create a positive experience for everyone involved in a transaction, Hopson’s approach to business is direct and successful. Her philosophy is to listen to the client’s needs to assure an honest and efficient transaction whether buying or selling. 

Mike Hulett and Jennifer Liu (at left) lead the Jameson Sotheby’s International Realty “Mike & Jen Team.” Assisting them are Kendra Beckham and Rocky Chen (at right).

Jameson Sotheby’s International Realty, Mike & Jen Team, 425 W. North Ave., Mike Hulett, (773) 744-4447,, Jennifer Liu, (312) 335-3274,,

Since 2004, the “Mike & Jen” team of Mike Hulett and Jennifer Liu working together has sold more than $300 million in real estate properties. They attribute this level of success to their diligence, expertise, and wide-ranging resources in the real estate arena.

Their area of specialization is in residential real estate. Residential real estate encompasses a broad spectrum of clients. These include individuals seeking single-family homes, condominiums, and townhouses.

In addition, the Mike & Jen team serves investors for all types of residential properties, from condominiums to multi-family properties. Their repertoire also includes clients seeking to buy or sell vacant land and new construction and development.

Hulett and Liu bring a wealth of experience and savoir-faire to meet their clients’ needs. Their respective and combined experience includes a significant tenure working with investors and developers. Their scope, focus, knowledge, ability, and dedication to their efforts on behalf of clients of all types have given them the privilege of a multitude of referrals. In fact, more than 88% of their business is derived from referrals from satisfied clients.

New West Realty — Donna Anello Surma, 1413 W. Taylor St., (312) 927-1434,, Facebook.

Donna Anello Surma is a highly skilled and expert broker who has specialized in leasing and sales for more than 29 years. Her areas of focus are the Near West Side, University of Illinois at Chicago/Illinois Medical District, Bridgeport, and South Loop communities, as well as other nearby Chicago neighborhoods. Her philosophy is to work hard on every property she lists, whether it is a sale or lease.

Surma averages 100-plus transactions per year. A frequent recipient of awards from the Chicago Realtors Association, she consistently receives acknowledgements and congratulations for hear success and hard work. Surma is grateful to her real estate mentors August Mauro and Ted Mazola for realizing her potential and enthusiasm and quickly promoting her from receptionist to full-time agent within six months in 1988.

Surma takes pride in doing everything “old school.” She never takes a listing outside a three-mile radius from her office on Taylor Street and her home in Bridgeport. She can be reached at her personal cell number or email 24/7. Once she sells or rents, Surma still remains very hands on. Tenants can call her throughout their lease and she is always ready to help with any situation. If you are looking to rent, buy, or sell, Donna Surma is the expert for you.


Aperion Care International, 4815 S. Western Blvd., (773) 927-4200, 

Long-term care and rehabilitation services administrated thoughtfully by qualified and highly skilled staff are foremost at Aperion Care International. Nursing staff, along with an attending physician, provide services around the clock to all residents whether they are there for a brief period or long term.

Among the nursing staff are registered nurses, licensed practical nurses, and certified nursing assistants. In addition, the staff includes highly qualified and experienced therapists, administrators, and medical directors, all of whom were previously “hands-on” caregivers.

Each case is unique. Therefore, Aperion’s care is administered after careful consideration and evaluation of each of the residents’ individual needs and requirements by professional staff, as well as consultation with the residents and their family members. On staff are certified wound care specialists, hemodialysis treatment center specialists, psychiatric rehabilitation consultants, and palliative, hospice, and respite care trained staff.

Each of these areas of care is allocated a designated department within the facility. Aperion Care International provides private and semi-private suites based on residents and family members’ choices. All of the accommodations offer full amenities. Aperion also offers “at home” services should the individual prefer to remain in familiar surroundings. Aperion Care International is the recipient of the Joint Commission’s Gold Seal of Approval.

Belmont Village Senior Living Oak Park, 1035 Madison St., (708) 848-7200,

Belmont Village Senior Living offers assisted living and memory care and features a signature blend of hospitality and amenities combined with premier health and wellness programs. The beautiful, mid-rise community is surrounded by retail, dining, and numerous places of worship, and is just minutes from Rush Oak Park Hospital. Studio, one-, and two-bedroom residence plans are available. 

Residents have a professionally managed fitness center with therapy services, well-trained staff, and a licensed nurse on-site 24/7, as well as a vibrant social calendar. Hospitality services include chef-prepared meals, concierge services, complimentary scheduled transportation, and a full-service salon.

Belmont Village provides myriad well-developed therapeutic activities and lifestyle choices that promote total wellness throughout the aging process, with enrichment programs designed for every ability level. Residents with memory loss also benefit from a range of award-winning memory care programs.

Belmont Village has three other communities in the area: Belmont Village Buffalo Grove, 500 McHenry Rd., Buffalo Grove, (847) 537-5000; Belmont Village Geneva, 545 Belmont Ln. (at Geneva Rd.), Carol Stream, (630) 510-1515; and Belmont Village Glenview, 200 Golf Rd., Glenview, (847) 657-7100.


Carpe Vita Travel, (312) 238-7658 / (304) 460-0326,,, Facebook (CVitaTravel), Twitter (CVitaTravel).

According to Janet Thompson, owner of Carpe Vita Travel, travel is all about the experience. “It’s not just about finding the lowest price online,” she said. “It’s about finding the best value. Travel is something you buy that can’t be returned.” 

Thompson provides customized travel planning and personalized service before, during, and after your travel. Her travel planning experience includes independent travel, group trips, and corporate incentive travel. She plans all kinds of land travel such as all-inclusive resorts and escorted tours, as well as ocean and river cruising – worldwide.

In addition to the industry training in which she regularly participates, Thompson brings nearly 20 years of experience living and working in Europe and traveling worldwide. She is able to provide competitive pricing and, through her franchise, enjoys Preferred Partner status with most major travel providers. Cruise Planners, an American Express representative, is an award-winning franchise, winning in multiple categories for over 15 consecutive years.


Second City Roofing and Exteriors, 3006 W. Diversey Ave., (773) 384-6300, secondcityconstruction,, Facebook, Google+.

Family owned and operated, Second City Roofing and Exteriors has served the Chicagoland area for 39 years. Founder and owner Ed Baker has worked extremely hard to establish Second City as Chicagoland’s first choice in roofing and exterior work. The firm’s stellar reputation is based on building long-lasting relationships of trust and dedicated commitment to their customers.

Second City Roofing and Exteriors personnel understand the role a good roof plays in the structural integrity of any building. As a fully licensed, bonded, and insured roofing and exterior contractor, the firm strives to provide customers with the peace of mind they deserve throughout every project. Exterior services include siding, soffit, fascia work, gutters and downspouts, replacement windows, porch services, replacement doors, and fencing. Second City also provides tuckpointing and masonry services including chimney repair and restoration.

Workers at Second City Roofing and Exteriors have years of experience and are skilled in using a variety of materials and the latest technology. The company provides full manufacturer warranty on the products used. The firm’s commitment to excellent service has earned the company an “A+” rating with the BBB, A rated with Angie’s List, 4-star Yelp, and a 4.3 star with Google. Call for in-home consultation. Ask us about their excellent financing options for our Chicago customers.

T2 Kitchen Cabinet, 1400 W. 37th St., (773) 247-8282,,

Since 2005, T2 Kitchen Cabinet has offered well-constructed, high-quality kitchen cabinetry, vanities, faucets, and sinks. T2 Cabinet is a distributor exclusively for Amberleaf Cabinetry. Thoughtful design and careful craftsmanship are the hallmarks of their cabinetry.

T2 Cabinet offers an easier, better, and less expensive way to remodel your kitchen. With a selection of over 180 different stock items, select finishes, and a variety of accessories, T2 Kitchen Cabinet’s team of designers will help you create your dream kitchen. Thoughtful design and careful craftsmanship are the hallmarks of their cabinetry, along with value, quality, and availability.

T2 Kitchen Cabinet offers quick delivery and outstanding customer service. They bring to the table what every designer, builder and remodeler is looking for: value, quality, and availability.

Visit the showroom at 1400 W. 37th St., and meet with one of their professionals, who will then come to your house to measure your kitchen and talk with you about your kitchen design. A member of the Better Business Bureau, T2 Kitchen Cabinet serves the entire metropolitan Chicago area, and ships to other Illinois destinations and out of state. Fast turnaround assured. Hours: Mon. through Sat. 8 a.m. to 6 p.m.

Urban Countertops, 3734 S. St. Louis Ave., (773) 893-5259, (312) 282-1445 (after hours),,

For more than 16 years, Urban Countertops has been serving the greater Chicagoland area creating custom countertops and vanities. The firm’s mission is to provide customers with the most exceptional service, high quality, and unbeatable value.

Urban Countertops provides the best countertops for homeowners, contractors, developers, hotels, and other businesses with a large variety of high-end stonework. Projects include countertops, bar-tops, fireplaces, custom walls, and vanities. They guarantee their work to fit each customer’s need. Their products include granite, marble, and quartz countertops. Urban Countertops also offers kitchen, bathroom, and bar sinks.

Their team of skilled work crews will see each customer’s vision through to completion from raw stone to the most elegant of countertops. Each team of highly trained professionals will cut, fabricate, and install a client’s dream into reality. Their computerized operating system brings their office team and sales team closer than before. This allows them to be flexible and still capable of providing the most accurate and up to date information. Together as a team, they strive to ensure their customers are 100% satisfied with the look and feel of their stonework.

Urban Countertops is always available after hours, and can provide extra consultation when needed. Hours: Mon. through Sat., 8 a.m. to 5 p.m.